Telemarketing Professional services in Nigeria

Telemarketing Professional (B-TELMRK01)

Our Project Research Nigeria experts offer professional services to individuals, companies, NGOs, organizations in running their projects and businesses. Our Telemarketing experts deliver original contents with proper referencing from our peer-reviewed team of quality assurance experts to meet global standards.

Areas of expertise include:

  • Converts inquiries into sales by answering inbound telephone calls.
  • Identifies prospects by reading telephone and zip code directories and other prepared listings.
  • Solicit orders for goods and services over the telephone
  • Record customer details including reaction to the product or service offered
  • Obtain customer information including names and addresses
  • Calls prospective customers, businesses and private individuals by operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
  • Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information and price quotations.
  • Completes orders by recording names, addresses, and purchases; referring orders for filling.
  • Keeps equipment operational by following manufacturer’s instructions and established procedures.
  • Handle customer questions
  • Adjust scripted sales pitch to meet needs of specific individuals
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Deliver scripted sales pitch to the customer
  • Documents transactions by completing forms and record logs.
  • Maintains & secures information database by entering, verifying, by completing data as well as doing data base backups.
  • Keeps equipment operational by following manufacturer’s instructions and established procedures; notifying team leader of needed repairs.
  • Maintains operations by following policies and procedures; reporting needed changes.